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Many organizations are new to outsourcing and are understandably hesitant to relinquish control over vital operations. Sometimes the CFO is called upon to review contracts, calculate the numbers and, in general, give an opinion on whether outsourcing would be a solid business decision, in the short and long term. For this reason, I write this […]

Technology companies are familiar with the idea of ​​outsourcing aspects of their business. There are many Business Process Outsourcing (BPO) companies that provide back-office functions like HR, accounting and finance, as well as front-office functions like customer service. The benefits of Business Development Representative (BDR) Outsourcing are also well documented, as companies can leverage experts […]

I read this article on two occasions, during the Executive Master in Leadership & Development at Universidade Católica Portugues and during the Strategic Sales Management program at Harvard. And every time I read it I have new insights. For this reason, I share some notes I made about the article. In the article “The 7 […]

Having a Sales/Business Development team to generate qualified leads is a proven method of generating predictable and sustainable revenue. However, the cost of creating such a team can easily be miscalculated. When deciding whether to build an in-house team or outsource the function, it is important to consider the total cost of hiring, training, managing […]

That’s right, to impact your customers in prospecting you need to align the company’s Purpose with its purpose and the customer’s challenges. See below how it is possible. What is the Golden Circle? Golden Circle is a concept created by Simon Sinek, an American author and speaker, to help individuals and companies better realize and […]

Many B2B purchasing decisions are complex. On the one hand, your product or service must solve real problems for an organization.

Let’s be clear, the customer acquisition process doesn’t end when a customer signs the contract. You should analyze the buying process starting with how your prospects identify their pain and begin researching options and continue through the time they are using your offer and possibly making subsequent purchases.

The purpose of every business is to create customers, as Peter Drucker said. Notice, he said “create” customers, not identify or find. Great companies not only solve customer pain points but also change how their customers think, what they do, and how they feel. Successful products significantly change people’s lives in significant ways.

We often see the B2B sales process as a cold analysis of the customer’s pain points, values, and goals. We forget that people buy business products.

Setting goals and achieving them is essential to the day-to-day operations of an organization. However, prioritization matters most when it comes to achieving success in any business; setting the wrong target could have the worst consequences for your organization’s success.

Let’s be clear, the customer acquisition process doesn’t end when a customer signs the contract. You should analyze the buying process starting with how your prospects identify their pain and begin researching options and continue through the time they are using your offer and possibly making subsequent purchases.

Building an Inside Sales team is structuring a team capable of conducting distance sales with as much involvement as if it were a face-to-face sale. Removing the time lost in travel or with delays in meetings, of course. Sounds too good to be true? It is not, but it is an undertaking with some complexity.

The first thing you need to understand is that SMarketing is the joining of efforts of two teams with different skills – and not the transformation of two teams into a homogeneous team. The two functions are indeed different, but we need to recognize their interdependence

If you have a product or service with a high cost, you certainly recognize these 3 characteristics. I am talking, for example, about software development companies, advanced technological products, industrial machinery, business intelligence services, or other companies whose offer represents a large investment with long-lasting effects for the customer.